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HandOfLuck Terms and Conditions

Welcome to Hand of Luck Casino. These Terms and Conditions govern your access to and use of our platform at https://handofluck777.com. By registering an account, making a deposit, or using any of our services, you agree to be bound by the rules set out in this document. We encourage you to read these terms carefully before proceeding. If you do not agree with any provision herein, you must not use our services.

1. About Us

At HandOfLuck, we operate an online gaming platform offering slots, live casino, table games, sports betting, crash games, lotteries, and more. Our platform is accessible via desktop and mobile browser at handofluck777.com. We refer to ourselves throughout this document as "the Company," "we," "us," or "our." By using our services, you become a registered member subject to the obligations and rights described below.

2. Eligibility and Account Registration

To use our services at Hand of Luck Casino, you must meet the following requirements:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not be a resident of or located in any restricted country, including but not limited to the Netherlands, France, USA, Spain, Italy, Georgia, Ukraine, Australia, Germany, Sweden, and approximately 130 other prohibited territories listed in our full restricted countries policy.
  • You must provide accurate, truthful, and complete registration information.
  • You may only hold one account at HandOfLuck. Duplicate accounts will be closed and balances may be forfeited.
  • You must not be acting on behalf of another person or entity when registering.

We reserve the right to verify your identity at any time. Failure to provide required documentation may result in account suspension or termination. Players from the United Kingdom are permitted to register and play on our platform.

3. Restricted Countries

At Hand of Luck, we are unable to offer our services to players residing in or accessing our platform from restricted territories. Deposits and registrations are prohibited from the Netherlands, Ukraine, France, the United States, Georgia, Spain, and Italy. Access to our platform is also prohibited from approximately 130 additional countries. We are not responsible for any losses incurred if you access our services from a restricted jurisdiction. We may close your account and withhold balances if we determine you are located in a prohibited region.

4. Account Security and Responsibilities

You are solely responsible for maintaining the confidentiality of your HandOfLuck login credentials. Your handofluck casino login details must not be shared with any third party. We strongly recommend you:

  • Use a strong and unique password for your account.
  • Log out after each session, especially on shared devices.
  • Contact us immediately if you suspect unauthorized access to your account.
  • Never share your hand of luck casino login details with anyone.

We are not liable for losses arising from unauthorized access caused by your failure to secure your login credentials.

5. Deposits and Payments

Our HandOfLuck platform accepts a variety of payment methods, including Visa, Mastercard, cryptocurrencies (BTC, ETH, USDT, and more), e-wallets, and phone/SMS payment solutions. We support transactions in USD, EUR, RUB, and several cryptocurrencies. All deposits are processed through secure, encrypted channels.

We require that you only use payment methods registered in your own name. Using third-party payment accounts is strictly prohibited and may result in account suspension. We reserve the right to request proof of payment method ownership at any time.

6. Withdrawals and Withdrawal Limits

At Hand of Luck Casino, withdrawals are processed to the same method used for your deposit. The following limits apply to all withdrawal requests:

  • Daily limit: 2,000 USD/EUR or 150,000 RUB
  • Weekly limit: 10,000 USD/EUR or 700,000 RUB
  • Monthly limit: 40,000 USD/EUR or 3,000,000 RUB

Pending times for withdrawals are typically 24–36 hours, though additional verification checks may extend processing up to 30 business days. Cryptocurrency withdrawals are generally completed within a few hours, while card and e-wallet withdrawals may take 1–3 business days after approval.

If you attempt to withdraw funds that have not been wagered through gameplay, we will apply an anti-money laundering (AML) fee of 20% on the withdrawal amount, and your deposits must be wagered at least three times before withdrawal is permitted. We implement these measures in full compliance with our AML obligations.

7. Bonuses and Promotions

We offer a multi-stage welcome bonus package at HandOfLuck, distributed across your initial deposits:

  • 1st Deposit: 10 Free Spins on Lucky Dama Muerta + 10% bonus (minimum deposit 20 EUR)
  • 2nd Deposit: 10 Free Spins on Candy Monsta + 10% bonus (minimum deposit 50 EUR)
  • 3rd Deposit: 30 Free Spins on Miss Cherry Fruits + 15% bonus (minimum deposit 100 EUR)
  • 4th Deposit: Additional deposit bonus applied

The maximum bonus amount is 1,000 EUR. While any bonus is active, the maximum permitted bet is 2 EUR per round. Deposits must be wagered three times before any withdrawal can be processed. We reserve the right to void bonus winnings if we determine that bonus terms have been abused.

In addition to our welcome offer, we provide ongoing promotions at Hand of Luck, including daily 24-Hour Battle tournaments with a 200 EUR prize pool, the Book of Jackpots lottery worth 10,000 EUR, a Leaderboard competition, and our Loyalty Points (LP) programme. Full terms for each promotion are available on the relevant promotion page.

8. Games and Fair Play

Our Hand of Luck platform features over 6,000 games from more than 80 software providers, including NetEnt, Play'n GO, Yggdrasil, Hacksaw Gaming, Nolimit City, Microgaming, Red Tiger, Relax Gaming, and many others. We offer slots, live casino, table games including blackjack, roulette, video poker and craps, crash games, progressive jackpots, sportsbook, eSports, and lotteries.

All games available at HandOfLuck use certified random number generators (RNG) where applicable. Live casino games are streamed from professional studios through our live providers. We do not manipulate game outcomes and are committed to providing a fair gaming environment.

9. Responsible Gaming

We at HandOfLuck are committed to promoting responsible gambling. We encourage all players to set personal deposit, wager, and loss limits. If you believe your gambling is becoming problematic, we urge you to:

  • Use our self-exclusion tools available within your account settings.
  • Contact our support team to apply cooling-off periods or account restrictions.
  • Seek help from independent organizations such as GamCare, Gamblers Anonymous, or BeGambleAware.

Our services are never intended for individuals under 18 years of age. We take all reasonable steps to prevent underage gambling.

10. Customer Support

Our Hand of Luck support team is available 24/7 via live chat. You can also reach us by email at customercare@handofluck.email or by telephone at +44 1294 620788. We provide support in English. We aim to respond to all email inquiries within 24 hours.

11. Intellectual Property

All content on our HandOfLuck platform, including logos, graphics, text, game interfaces, and software, is the intellectual property of the Company or its licensors. You may not reproduce, copy, distribute, or exploit any content from our site without our prior written consent.

12. Limitation of Liability

We provide our services on an "as is" basis. At Hand of Luck Casino, we make no warranties regarding uninterrupted access or error-free performance. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform, including but not limited to loss of winnings due to technical failures beyond our control.

13. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify registered users via email or prominent notice on our HandOfLuck platform. Your continued use of our services following any amendment constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

14. Governing Law

These Terms and Conditions are governed by applicable law. Any disputes arising in connection with your use of Hand of Luck Casino services shall be subject to the exclusive jurisdiction of the competent courts as determined by the applicable governing law. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions regarding these Terms and Conditions or your account at HandOfLuck, please do not hesitate to contact us:

  • Live Chat: Available 24/7 on our website
  • Email: customercare@handofluck.email
  • Phone: +44 1294 620788

We value every player and are committed to providing a transparent, safe, and enjoyable gaming experience at Hand of Luck Casino.

Content updated: July 23, 2026